Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Clean
Great location
Dated rooms
Limited food selection
7.2/10
Very good
Rooms
7.2
Location
7.4
Service
8.0
Dining
6.8
Guest reviews
7.2/10
based on 5 reviews
7.8
7.8/10 based on 1150 reviews
James
United States,
May
2024
7.4/10
The hotel had a very distinctive smell, like a bad perfume for old men, but overall the room was adequate and comfortable enough. The service was excellent, going above and beyond to cater to personal needs. While the location was convenient for certain activities, it was bland and uninviting looking. The dining provided a variety of choices, but with some mixed experiences.
Rooms
7.0
The room was adequate and comfortable enough despite the unusual smell.
Service
9.0
The service was top-notch, with personal attention to details and needs.
Location
6.0
The location was convenient for specific activities but lacked overall charm.
Dining
7.0
The dining offered a variety of choices with some hits and misses.
Facilities
8.0
The hotel facilities were well-equipped and met most expectations.
Irene
United States,
May
2024
7.6/10
Staying on the 15th floor, the hotel offers nice clean bathrooms in rooms that are a bit dated. While the views may not be the best compared to 4-5 star hotels in America, the rooms could benefit from more modern amenities like a 33-inch flat panel TV with reliable TV signals.
Rooms
7.0
The rooms, although a little dated, had nice clean bathrooms.
Service
8.0
The staff provided service based on their quality, though on occasions they seemed tired. The hotel offers various services like room service, car hire, dry cleaning, and more, making my stay convenient.
Location
9.0
Close to Nana sky train station, the hotel offers easy access to nightlife and major shopping areas.
Dining
7.0
The dining experience was good, offering omelettes and eggs made to order, though the food selection was somewhat limited with mainly fish and rice options.
Facilities
7.0
The facilities at the hotel were satisfactory, offering the necessary amenities for a comfortable stay.
Clean
Dated rooms
Ernest
United States,
April
2024
7.6/10
I had a delightful stay at the hotel. The rooms were clean, spacious, and well-equipped, providing great value, especially with the voucher for the breakfast buffet. The friendly service added to the positive experience, although the location could use a bit of a facelift.
Rooms
8.0
The room I stayed in was clean, spacious, and had all the basic amenities. I appreciated the complimentary bathroom essentials provided.
Service
9.0
The service was excellent, with friendly and kind staff who made sure I had a pleasant stay.
Location
7.0
The hotel is conveniently located near the train station, hospital, and shopping center, offering easy access to various establishments. It's a bustling area with plenty of dining options around.
Dining
7.0
The dining experience was good with a decent selection of Western and Arabic dishes. While the breakfast options were satisfactory, it seemed that the menu could use some variety.
Facilities
7.0
The hotel facilities were adequate and met my needs during my stay. Overall, a comfortable and pleasant experience.
Ben
United States,
April
2024
7.0/10
The hotel had clean and spacious rooms, but the view was affected by a large failed double pane window. Although the fresh fruit and flowers upon arrival were a nice touch in the past, they are now gone, and the room furniture and carpets look dated and shabby. However, the room amenities like Satellite TV, tea and coffee making equipment, a safe, minibar, and hairdryer were appreciated.
Rooms
7.0
The rooms were clean and spacious, but the window issue affected the city view.
Service
8.0
The service was friendly and helpful, but some familiar faces were replaced. The staff was kind and understanding, offering various services like room service and car hire.
Location
7.0
The hotel is located in a vibrant area close to the Arabic district and public transportation, although it is in a red light district which might not suit everyone's preferences.
Dining
6.0
The dining options are a mix of European and Asian cuisine but have been impacted by a shift in clientele resulting in a less diverse menu.
Facilities
7.0
The facilities are adequate but could use some updates to match the cleanliness and comfort of the rooms.
Clean
Dated furniture
Kathleen
United States,
October
2023
6.8/10
The hotel offers spacious rooms with comfortable king-size beds and well-functioning bathrooms, but the price is higher than expected for the level of amenities provided. The staff, mostly Thai, are helpful but focused on selling expensive outings and taxis instead of fairer options.
Rooms
7.0
The rooms are spacious, clean, and well-equipped with amenities like Satellite TV, tea/coffee facilities, and a minibar.
Service
6.0
The staff, mostly Thai, provide service in a first-class manner, yet they tend to push expensive tours and taxi services.
Location
8.0
Dining
7.0
The dining options range from Western to Arabic dishes, with consistent quality but limited variety.
Facilities
6.0
The hotel provides standard facilities for guests' convenience.